Wednesday, June 6
8:00 am - 9:00 am Breakfast
Sponsored by AmaWaterways
9:15 am - 12:45 am General Session
Larry Pimentel, President, Azamara Club Cruises
Session Details Coming Soon!
Executive Leadership Panel - Luxury Trends and Strategies
Moderator: Nicole Mazza, Chief Marketing Officer, The Affluent Traveler Collection
Panelists:Ellen Bettridge, President, Uniworld Boutique River Cruises; Phil Cappelli, President, Insight Vacations; John Long, Executive Vice President, Iberostar Hotels and Resorts
This panel of luxury executives will share best practices of their highest producing partners in an effort to learn what are the most successful attributes of TOP agents. What qualities do these top producing agents have and what are their secrets for success! Today’s consumer is all about experience so how do you match experience with product and pricing and are they always right? Learn from leading executives on their successes and failures and why including the agency distribution channel in their process is critical in exceeding expectations of your mutual clients. Come ready to learn from leading executives as they share these secrets and more!
Peer to Peer Sales Discussion: Making Magic, Tips For Designing Luxury Experiences
Moderator: Claire Bidlingmaier, Sr. Director Supplier Relations and Agency Engagement, The Affluent Traveler
Panelists: Rudi Bodensteiner, Travel Consultant, Jet Set Travel; Faith Sproule, Founder, The Niche Travel Group; Cindy Spivack, Founder, Cindy Spivack Luxury Travel; Robin Dworkin, Owner, G.A.P. Travel
This panel of luxury sellers will share their best practices in designing luxury experiences that keep their clients coming back again and again. Today’s discerning luxury traveler wants more - more value, more exclusivity and customization, more wow to their vacation experiences. How do you accomplish this without spending days planning. Which partners have the best products and services. How do you sell the wow. Come prepared to take notes and learn from successful peers on how they sell and manage their luxury clients and keep the magic alive with each luxury vacation sale they close.
1:00 pm - 2:15 pm Lunch
Sponsored by Travel Insured & Trump Hotels
2:15 pm - 4:30 pm Supplier Networking
7:30 pm - 9:30 pm Offsite Gala Dinner
Sponsored by Velas Resorts, Silversea Cruises, A&K, & American Queen Steamboat Company
Michelle Duncan MCC,LCS,DS, OMS- CEO/President, Odyssey Travel Inc.
As an original NEST and now a proud Affluent Traveler Collection partner every conference that is offered by AMG is a MUST in my book to attend! The Travel Market conference allows me to continue my education so that I can provide the best experiences for my clients by garnering new and exciting information to build my business, have face-to-face meetings with key industry suppliers and AMG staff to ensure my partnerships are strong and profitable for all of us. Looking forward to seeing everyone there.